Frequently Asked Questions:
Q: What is JustGrandSlams.com? A: JustGrandSlams.com is a stage for great deals from JustBats.com or JustBallGloves.com. These deals can be anything from the latest release to a closeout item. We pull some of the best current products off the sister sites one at a time and discount them even more. They will be offered one deal after another, one product at a time. The current item will stay live until we sell out, or until interest is gone. No item will be listed for more than 24 hours. Please check back often because these specials are changing often. Q: How do I know what item will be for sale next on JustGrandSlams.com?
A: We offer an RSS feed that you can sign up for. The RSS feed will be updated at the time a new product becomes available on JustGrandSlams.com.
Q: How do I know how many of this size is left?
A: Place your cursor over the green line under the size you would like to purchase. An approximate Product Availability % will pop up as a tool tip.
Q: What if I order more than what is left?
A: If an item is sold out prior to you submitting your order, you will receive a message indicating that the item is sold out after you click on the Buy Now button. Some items will sell out quicker than others. Your order is not complete until you have received an order confirmation screen.
Q: Can I return an item bought on JustGrandSlams.com?
A: You are always more than welcome to return any unopened items in their original packaging for a full refund.
Q: Can I call in and order more than the quantity limit shown on the site?
A: Yes, we currently have an online order limit because of the rate at which we anticipate this item selling. If you are interested in purchasing more than the available limit listed on the site, please call us directly at 1-877-643-SLAM (7526)
Q: Why is a certain product showing up on JustGrandSlam.com for a long time?
A: Duration time of the current deal is based upon stock availability. A new item will be added every 24 hours or as soon as the current item is sold out. No item will be listed on the site for more than 24 consecutive hours.
Q: How come I can only buy a certain amount of this item?
A: Order quantity is limited based upon the product being offered. If you are interested in purchasing more than the available limit listed on the site, you can place multiple orders for the maximum quantity allowed.
Q: Is the Shipping Guaranteed?
A: Yes, shipping is guaranteed for delivery as indicated on the Shipping Options screen. All orders are shipped ground for free or may be upgraded to expedited delivery for an additional charge. All orders are shipped same business day when ordered by 8pm CST.
Q: When will my order ship? A: All orders will ship the same business day if ordered by 8pm CST excluding holidays. If this item is ordered on Saturday or Sunday, it will ship Monday morning. This item will be delivered within five business days to your address.
Q: Do you offer delivery on SATURDAYS?
A: Yes. Orders taken on a FRIDAY can request a next day air Saturday Delivery. There is an additional $10 CHARGE for this service bringing the total to $39.95.
Q: Is there an additional charge for ALASKA or HAWAII?
A: No. Ground Shipping to Alaska or Hawaii is free. The delivery time to Alaska or Hawaii is 4-5 business days.
Q: Do we ship International, Canada or Puerto Rico?
A: No. Due to manufacturer’s restrictions on shipping, taxes, and tracking issues, we can not ship outside of the United States.
Q: Do we ship to APO and FPO addresses?
A: Yes.
Q: Is there an additional charge to ship APO and FPO addresses?
A: No.
Q: Do we ship to a PO Box?
A: No. UPS or Federal Express will not deliver to a PO Box. Q: I purchased a bat/glove on JustBats.com/JustBallGloves.com and noticed the same bat on JustGrandSlams.com for a cheaper price. Can I receive a credit for my purchase? A: We are more than happy to provide you with a credit for the price difference if your purchase on Justbats.com was within 30 days prior to the date the same bat appeared on JustGrandSlams.com. Q: I missed the sale of a certain item or my friend told me about a great deal that was on the site. Can you still give it to me at the same price? A: Unfortunately, we cannot provide the discount on the item after the sale is over. We offer these deals in specific quantities based on prices we receive from the manufacturer for that quantity. Once that allocated amount for that deal is gone, they are gone. We would encourage you to check back often as the same product may appear again on JustGrandSlams.com. |