Shipping:
Currently, any purchase includes FREE Ground Shipping. Rates for faster delivery are listed below.
Shipping Rates: On time, every time, exactly as promised or we pay for it.
Ground: FREE
Next Day Air: $29.95
2nd Day Air: $15.95
3 Day Select: $9.95
Next Day Saturday: $39.95 (only applicable on Friday)
All orders are shipped same business day when ordered by 8:00pm central time. All packages will be DELIVERED within 5 business days when the free shipping option is chosen. We ship from Kansas City, Missouri right in the heart of the United States, so most orders will be delivered in less than 5 days depending on your location. When a special shipping option is chosen like Next Day Air, 2nd Day Air or 3 Day Select, the order needs to be received by 8:00pm central time to be shipped same day.
Orders that are over 10 pounds and choose to have the item shipped air service are subject to a higher rate. We will call you if the charge will be higher than listed. An example of this would be buying 5 or more of the same product and wanting to upgrade shipping to an air delivery. (The average weight of all items listed on site is 2.0 pounds).
There are no weight limits on Free Ground Shipping. All ground shipments are shipped FREE of charge.
We ship to APO/FPO addresses via the United States Postal Service at no additional charge. Estimated delivery time is 4 to 6 weeks.
Due to manufacturers restrictions on shipping, taxes, and tracking issues, we cannot ship outside of the United States. Due to these restrictions we cannot ship internationally to Canada, Puerto Rico or any other address outside of the United States.
Shipping Times:
All orders placed by 8:00 pm (Central Time) are shipped same business day.
Saturday Shipping:
All Air Service orders placed after 8pm CST on Friday and before 4pm CST on Saturday will be shipped on Saturday with expedited delivery times applying. All Ground Shipment orders placed over the weekend will be shipped Monday morning.
Payment Options:
We accept Visa, MasterCard, American Express, Discover, and Debit Cards. These cards need to be from a bank in the United States. We also accept COD as a payment option. This will need to be in the form of a Cashiers Check or Money Order Only. Please add $10.00 to order total for all CODs. All COD orders must be phoned in. Our Toll Free Number is: 1-877-643-SLAM (7526)
Returns:
All returns are processed the same day we receive them. Return shipping charges are the customers obligation unless the product was shipped wrong due to our error. If we made a shipping error, please [contact us]. We will have a carrier come over to your residence or business to pick up the product we sent in error, and we will immediately overnight the correct item to you.
Your complete satisfaction is our goal. There is no time frame that unused items in their original condition may be returned for exchange or refund. To return an item, just box it up and send it back with a note letting us know that you would like a refund. You do not need to call for a RA Number. When sending an item back, we cannot be responsible for lost or misdirected returns, so for your protection, please insure all returns and send them to:
JustGrandSlams.com Returns:
10800 North Pomona Avenue
Kansas City, MO 64153
If there is any other information regarding Warranties and Returns that you have questions about, or would like see listed here, please [contact us].
Warranties:
All products are covered by the manufactures warranty only. Any defective merchandise can be returned directly to the manufacturer. For the manufactures phone number and polices please [click here].
Security:
We use state-of-the-art encryption software with every order to guarantee that your credit card information travels over the Internet with no chance of interception. Called Secure Sockets Layer (SSL) technology, this software scrambles your information so it's virtually impossible for anyone but us to read. Once your information reaches us, our own security system keeps your data stored safely.
Privacy:
We respect your privacy. We will never sell or give any identifiable information about you to any third party. If you email comments to us, we may use your comments for editorial purposes or in promotional advertising and/or marketing materials.
Sales Tax:
We are located in Kansas City, Missouri. Only orders shipped to an address in the state of Missouri will be charged sales tax.
UPS and Federal Express:
You can check the shipping status of an order once you have received an email from us with a tracking code. You will receive your tracking number via email after 9pm CST the day of your order.
Cookie Policy:
A Cookie is a bit of text code that we develop and store on your computer's hard drive. It helps us to identify your computer when you visit us again. After you register with our web site for the first time, we assign a Cookie to your computer's hard drive so that upon returning to our web site, we identify you as a registered user.
The Cookie is uniquely yours, and it can only be read by the web site that issued the Cookie. Cookies are used to collect information from your computer. Some Cookies we may use are temporary, meaning that they expire once you close your browser. Some Cookies we may issue remain on your computer's hard drive so that when you return to our web site, we can identify your computer as a previous user and customize your unique web experience.
By using cookies we will be able to see how our website is being used. This means that we will be able to identify the most popular areas of the website and make it easier for you to access them. They also help us to be more efficient as we can learn what information is important to you.
Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish. You can delete the Cookies from your computer's hard drive if you wish. If you delete our Cookie from your computer's hard drive, however, and then visit our web site again, you will be treated as a first-time visitor since we will not be able to identify your computer. Cookies can be removed by following Internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information:
To learn more about the technology behind cookies, please see Cookie Central.
Advertised Prices:
We reserve the right to make changes to any price that may have an error in it. If any price is different from when an item was ordered you would be contacted before any charges will be billed to you.